As we are a VTCT Centre we abide by their standards and guidance which are shown below.

Should you have any cause for complaint, then please contact us, in writing, with your concerns.  If we cannot settle any issues, then you can contact the VTCT directly.

Complaints Policy and Procedures_v9 January 2019 

February Data Protection Policy_v4 February 2018

Enquiries and Appeals Policy and Procedures

Equality and Diversity Policy v2 February 2018

Malpractice & Maladministration Policy and Procedure